Privacy Policy – American Adventure Insurance

Last updated: November 22, 2019

This website is owned and operated by The Protectorate Group Insurance Agency, Inc. d/b/a American Adventure Insurance Agency. (“AAI”). This Privacy Policy (the “Policy”) describes our practices in connection with Personally Identifiable Informationthat we collect through our website located at www.AmericanAdventureInsurance.com (collectively, the “Site”). The terms of this Policy apply only to residents of the United States. You may be accessing our Site from a computer or mobile phone device (through an iPhone or iPad application, for example) and this Privacy Policy governs your use of our Site regardless of the means of access. We also like to interact with you on third party sites where we post content or invite your feedback, including sites such as www.facebook.com, www.twitter.com, www.pinterest.com and www.youtube.com (“Third Party Sites”).
This Policy is effective as of the date indicated above. By using the Site, you agree to the terms of this Policy. If you do not agree to the terms of this Policy, please do not use the Site. We may update this Policy from time to time and invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date that they are posted in our Policy. Use of the Site following such changes constitutes your acceptance of the revised Policy then in effect. If this Policy is construed as an offer, acceptance is limited expressly to the terms and conditions stated herein.To the fullest extent permitted by applicable law, the new Policy will apply to all past and current users of the Site and will replace any prior Policies.
Note Regarding the Use of the Site by Persons Under Age 18: The Site is not directed to individuals under the age of eighteen (18), and we request that such individuals not provide Personally Identifiable Information through the Site. If you are under 18 years of age, you may browse our Site; however, you may not provide PII to us such as registering or making a purchase. If we discover that a person under the age of 18 has registered on the Site, we will delete such registration. If you are under 18 and want to make a purchase, please ask a parent or guardian to place the order for you.
This Privacy Notice outlines our information sharing practices to help you understand how we protect your privacy, when we collect and use information about you, and the measures we take to safeguard that information.



AAI collects two basic types of information through the Site: “Personally Identifiable Information” (“PII”) and “Non-Personally Identifiable Information” (“Non-PII”) (collectively, “Personal Information”). Personally Identifiable Information is information that identifies you as an individual. Non-Personally Identifiable Information is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity.

Personally Identifiable Information: We collect PII about you in order to place insurance on your behalf or provide other products or services. The categories of PII that we collect about you may be from the following sources:

  • Information we receive from you on applications, forms, and questionnaires, including, but not limited , your occupation, current employer, address, birth date, marital status, driver’s license number, social security number, driving record, and health conditions; and
  • Information about your transactions with us, our affiliates, or previous insurers, such as your policy coverage, claims information, premiums, and payment history.

Non-Personally Identifiable Information: When you visit and interact with the Site, AAI and third parties with whom we have contracted to provide services may collect Non-PII such as a catalog of the Site pages you visit. Non-PII is generally collected through the Site from five different sources: server log files, environmental variables, cookies, web beacons and other similar technologies and information that you voluntarily provide.

A. Server Log Files. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited, as well as information about the websites visited before and after visiting the Site, the products and services viewed and links clicked on within the Site, information regarding your Internet Service Provider, and other standard server log information. We use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. If you access the Site via a mobile device such as a smartphone, the collected information may also include your phone’s unique device ID, location, and other similar mobile device data.

B. Environmental Variables. We and our service providers may also collect certain environmental variables, such as your MAC address, computer type (Windows or Macintosh), screen resolution, OS version, Internet browser, and Internet browser version. These environmental variables are collected by most browsers, and can be used to optimize your experience on the Site.

C. Cookies. We and our service providers may use “cookies” on the Site. Cookies are data that a web server transfers to an individual’s computer for recordkeeping purposes. Cookies are an industry standard used by most websites, and can facilitate users’ ongoing access to and use of a particular website; cookies do not cause damage to your computer systems or files. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. Please note that if you disable cookies, certain aspects of the Site may not function properly.

D. Web Beacons. We and our service providers may also use so-called “web beacons,” “pixel tags,” “clear GIFs” or similar means (collectively, “Web Beacons”) in connection with some Site pages and HTML-formatted e-mail messages to, among other things, compile aggregate statistics about Site usage and response rates. A Web Beacon is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with Cookies on the visitors’ hard drives. Web Beacons allow us to count users who have visited certain pages of the Site, to deliver branded services, to serve ads, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, Web Beacons can tell the sender whether and when the e-mail has been opened.

E. Information That You Voluntarily Provide. We may also collect Non-PII (e.g., your geographic location, etc.) when you voluntarily provide such information to us. When such information is not combined with any PII, such information is considered to be Non-PII, as it does not personally identify you or any other user.

Additionally, we may aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code. Such aggregate information is considered Non-PII for purposes of this Policy. Please note that if we combine any Non-PII with PII, the combined information will be treated by us as PII as long as it is so combined.



The information you provide is used to fulfill requests from you, such as obtaining an insurance quote. It is also used for internal purposes, such as confirming and tracking any website transactions or otherwise as described in this privacy policy. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest AAI news. Also, to the extent permitted by state or federal law, we may share your email or postal address with Affiliated Companies that we think may be of interest to you. If you would like to opt-out of receiving mailings from AAI or such Affiliated Companies, please contact us at the phone number and/or e-mail address listed below under the “UPDATING, DELETING, EDITING YOUR PERSONAL INFORMATION” heading.

Notwithstanding any other provision of this Policy to the contrary, we reserve the right to disclose PII and/or Non-PII to others as we believe appropriate (a) to comply with legal process; (b) to respond to governmental requests; (c) to protect the rights, privacy, safety or property of AAI, you or others; and (d) to permit us to pursue available remedies or limit the damages that we may sustain. We may disclose any information, including PII, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including PII, with other companies and organizations for credit fraud protection, risk reduction, and to address cybersecurity risks and/or data breaches. In the event of a merger, reorganization, sale, joint venture, consolidation or sale or transfer of all or substantially all of our company, its stock, or its assets (including without limitation in connection with any bankruptcy or similar proceedings), it is possible that all User information collected by AAI will be transferred to the purchaser or the new company.

Because Non-PII does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non-PII with other third parties, for any purpose.


Data Retention: We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or allowed by law.



We may disclose the information you provide to us with third parties in order to fulfill requests from you, such as obtaining an insurance quote. We do not disclose PII we collect about you, as described above, to nonaffiliated companies to market products or services to you.However, we work with third parties who provide services including but not limited to website operation, payment processing and authorization, data analysis, transaction processing and fulfillment, client support, list enhancement and other administrative services. We may share PII with such third parties for the purpose of enabling these third parties to provide services to us. Such service providers may include client support specialists, webhosting companies, client data management and enhancement companies, payment processors, fulfillment companies (e.g., companies that process transactions or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to PII needed to perform their functions, but may not use such information for any other purpose. Our employees and service providers may be located in foreign jurisdictions, and your personal information may be subject to the laws of those foreign jurisdictions and/or accessible to law enforcement and other authorities.



The Site may contain links to third-party websites (such as social media websites). These linked sites are not under AAI’s control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by AAI. If you provide any PII through any such third-party website, your transaction will occur on the third party’s website (not the Site) and the PII you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any third parties. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.

We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update

We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update



You have the right, upon request to us, to access to and reproduction of nonpublic personal information about you in our possession. Additionally, you have the right, upon request, to correction, amendment or deletion of such nonpublic personal information, and, if we disagree with your request, to add your views to our records. In order to obtain your information or make such requests, or to report any suspected misuse of your information, you must call the toll-free number 888-930-3680.
If you would rather not receive marketing emails from us, please note that removal from our e-mail lists may take up to 7-10 days to be effective and removal from our postal lists may take up to 6 to 8 weeks to be effective. We will endeavor to comply with your request as soon as reasonably practicable and in accordance with applicable law. Please note that if you opt-out as described above, we will not be able to remove PII about you from the databases of third parties with which we have already shared PII as of the date that we implement your opt-out request. If you wish to cease receiving marketing-related e-mails from third parties, please contact such third parties directly or utilize any opt-out mechanisms set forth in their respective privacy policies or marketing-related e-mails.



We protect your nonpublic personal information. Only employees who provide products or services to you will have access to such information. We maintain physical, electronic and procedural safeguards that comply with federal and state regulations to guard your nonpublic personal information.



The Site is controlled and operated by AAI from the United States, does not intend to collect PII or Non-PII from residents of any country other than the United States, and is not intended to subject AAI to the laws or jurisdiction of any state, country or territory. Your PII and Non-PII may be stored, transferred to, and processed in any country where we have facilities or in which we engage service providers, and by using our products and services, you consent to the processing and transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than in your country. AAI does not represent or warrant that the Site, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.



We have security measures and tools, such as firewalls, in place to help protect against the loss, misuse and alteration of the information under our control. AAI also uses Secure Sockets Layer (SSL) technology. SSL encrypts the data submitted to our Site so that only we can decode your information, so long as SSL is supported by your web browser and enabled when your information is submitted. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please notify us of the problem as soon as possible by contacting us at the phone number and/or e-mail address listed above. To safeguard your privacy, we need your help. When registering an account on the Site, please be sure to choose an account password that is difficult for others to guess, preferably a password you do not use on any other website or account, and never reveal it to anyone else. If you use a shared or public computer, DO NOT choose to have your login ID or password remembered and be sure to log out of your account completely every time you leave the computer. Also, please verify that your web browser has a secure connection to the Site before entering any PII and avoid including personally identifying information in e-mails to us (particularly credit card or banking information).



Some states permit their residents to request certain details about how their information is shared with third parties for direct marketing purposes. However, in such cases, a business may not be required to provide this information if it permits residents to opt in to, or opt out of, this type of sharing. If you are a resident of such states, AAI may disclose your personal information to non-affiliated entities for their use in direct marketing to you unless you tell us not to. In order to opt out of disclosures to non-affiliated entities for marketing purposes, please call us at 888-930-3680 or write to us at 3215 Old Conejo Rd, Newbury Park, CA 91320.



Some browsers or other tools include “Do Not Track” (DNT) features which, when turned on, send a signal to websites you visit indicating that you do not wish to be tracked across websites over time. The Worldwide Web Consortium (W3C) has been working with industry groups and regulators to develop a DNT browser technology standard to provide a common understanding as to how to interpret the DNT signals. AAI does not currently respond to DNT signals and will not recognize DNT tags or labels.